NI GROUP PRESENTS

Contact

(+994) 50 423 53 54

Monday - Saturday

09:00 - 18:00

Customer Agreement

  • Home
  • Customer Agreement

  • BASIC CONCEPTS

BUYER AGREEMENT (AGREEMENT)- all the following terms related to online shopping in this document;

BUYER - an individual or legal entity ordering / purchasing goods and services listed on the website www.nigroup.az through the technical facilities provided by “NI Group” LLC and by electronic payment, as well as agreeing to the terms of this “Buyer Agreement”;

SELLER – an individual or legal person who sells his goods / services online on the website www.nigroup.az and determines the terms of sale and delivery;

GOOD (GOODS) / SERVICE (SERVİCES) - Any goods or services posted on the site;

ORDER – In order to receive goods / services from the site for delivery to the address specified by the buyer, fill in the relevant form available on the site and send it to the SELLER in electronic form.

  • SPECIAL CONDITIONS

  1. The subject of the agreement is the purchase and  use of the goods / services displayed on the site by the BUYER for personal and other purposes. The terms of this Agreement apply to all goods and services currently on sale on the site.

  2. SELLER ensures the sale of its goods / services in person through the site.

  3. The BUYER who orders goods from the site declares that he fully agrees with the terms of this AGREEMENT.

4. Goods / services sold on the site, as well as the terms of sale are considered a general offer in accordance with Article 408 of the Civil Code of the Republic of Azerbaijan.

  1. The SELLER may change the terms of the purchase without notifying anyone before the purchase is made.

  2. The purchase is considered to have taken place if the BUYER has paid the cost of the goods / services in any form (online / cash) in exchange for a cash receipt or other document confirming the purchase.

7. By filling out the order form on the site, the BUYER does not object to the SELLER's use about BUYER's contact information. This includes sending various discount companies and other related information to BUYER in the future.

8. An order is considered a contract concluded between a BUYER and a SELLER.

9. The BUYER can use the services of the site at any time of the day, month, year, except for the days of  technical and preventive works on the page "www.nigroup.az", in addition to the cases mentioned below and force majeure.  The SITE or the SELLER shall not be liable if the SITE or the SELLER suffers any loss due to the unauthorized termination of the site at any time, as well as the impossibility of the site and the SELLER to fulfill their obligations under this AGREEMENT.

10. Pictures of goods intended for sale on the site may not be 100% identical to the purchased goods, as they are illustrative. In the event of a significant gap in the information, the BUYER may address the site in writing or by telephone.

11. If the goods that appear on the site as a balance of goods and ordered by the BUYER are not in the SELLER's warehouse, the SELLER shall change the order or cancel it at the request of the BUYER by notifying the BUYER as soon as possible. As a result of cancellation of the order, the amount paid by the BUYER is returned to the BUYER's account after deducting bank expenses.


12. SELLER is not responsible for non-fulfillment of the order as a result of incorrect information provided by the BUYER.


13. After placing the order, depending on the distance of the BUYER's address, the SELLER informs the BUYER about the date, time and other conditions of delivery of the order.

14. If there is an objective reason for this, the time / date of delivery of goods / services may be changed unilaterally by the SELLER.

15. The BUYER may submit its complaints regarding delivery or other problems to the SELLER's administration electronically or by telephone.

16. Delivery of goods / services is limited only by the state borders of the Azerbaijan Republic.

17. The order is delivered in person to the buyer and / or to any person at the address indicated.

18. The BUYER (or the person at the address) who receives the shipped goods must inspect the goods on the spot when receiving the goods. After the inspection, the BUYER (or the person at the address) signs a document confirming the delivery of the goods and declares that there are no claims on the goods.

19. The BUYER shall be liable for the damage caused to the goods after the mutual signing of the relevant act of delivery.

20. All technical and necessary documents defined by the legislation are given on the goods submitted to the BUYER.

21. The price of goods sold on the site is indicated in Azerbaijani manats, including taxes (including VAT).

22. The price of the goods on the site may be changed unilaterally by the SELLER.

23. When making an online payment by bank card, the banking service company may cancel the payment if it determines that the transaction was carried out for fraudulent or other illegal purposes. The SELLER is not responsible for disputes arising from such cases.

24. The SELLER can unilaterally apply a discount on their goods.

25. The SELLER may cancel the BUYER's order on the following grounds:

- If the BUYER unreasonably refuses to buy any goods 4 times in a row;

- If there is a suspicion of illegal transactions by the BUYER and he behaves unethically.

These actions should not be understood as discrimination against consumers. İt should be understood as the prevention of SELLER’s material loss.


26. Terms of return of goods are regulated by the Law "On Consumer Protection". If the goods are returned in cases not due to the fault of the SELLER, the costs of return are charged to the BUYER.

27. The SELLER is not responsible for any damage caused to the BUYER as a result of use of the goods in a form that does not correspond to its assignment.

28. SELLER's offices operate during working hours in accordance with the requirements of labor legislation.

29. The warranty period for goods / services is determined by the manufacturer of the goods.

30. All disputes or claims arising  in connection with this AGREEMENT, including its interpretation, execution, termination and invalidity, are settled, first of all, through honest and friendly negotiations between the parties. If such a dispute is not resolved between the parties within 5 working days, in this case, the dispute is  resolved by the relevant courts of the Republic of Azerbaijan.